Refund Policy

The Nail Symphony does not provide refunds for any service(s), included personal health care product and gift card.
If you are experiencing an issue with your recently performed service, please let us know within 7 days from date of visit.
We will arrange our Nail Fix appointment.

Nail Fix Policy 

We understand that external factors may cause you to experience issues with your nail care services including broken nails, chipped nails, etc
and that these issues may not be covered within our Quality Guarantee Policies.

Quality Guarantee 

Origins of The Nail Symphony provides a 7-day guarantee period on all services in which you may return to the Salon to have repairs done free of charge.

However, it is at The Nail Symphony discretion.
If we feel that your product breakdown was not caused by an error in application, chemistry error, or exceeds normal wear and tear you will be charged for the nail repair service.
Any additional repairs required after 7 days’ time frame will be subject to an additional charge.

To complete your refund, we require a receipt or proof of purchase.
If you have any queries regarding our Refund Policy, please contact us by e‑mail to INFO@THENAILSYMPHONY.COM.SG.